The Instagram Broadcast channel is a one-to-many messaging option designed to help creators maintain a more exclusive chat experience with their most devoted followers.
This feature was initially introduced in February 2023, but only for specific accounts. Now, channels are available to all users with a Creator profile.
This short guide will help you learn everything you need to know about Instagram broadcast channels.
Let’s get started.
If you want to understand what Instagram broadcast channels are, imagine a conversation in your Instagram DMs, but the messages come in from only one side.
This is the best way to explain what Instagram broadcast channels are because everything else resembles receiving a DM from a friend.
Here is how:
Quick fact for social media managers: Meta, formerly named Facebook, Inc., also owns WhatsApp and has rolled out broadcast channels on WhatsApp as well. If your audience is active on WhatsApp, you could consider starting a broadcast channel there.
From a business perspective, there are a few key benefits to investing time and resources in staying active on an Instagram broadcast channel.
The beauty of broadcast channels is you get to interact with your account followers more directly thanks to the messaging platform-like set-up.
Take Tank Sinatra, a meme sensation, as an example.
While he uses his main feed to post content, he uses his channel to update his closest followers on merch he is releasing. He updates them before he updates the rest of his followers on his main feed, which helps foster a deeper connection with his biggest fans.
If you run your company’s social media and are active on other platforms, you could use your Instagram broadcast channel to announce the new newsletter or a new article posted on the blog.
Alternatively, if you are an entertainer, author, or entrepreneur who frequently travels to meet fans, announcements are part of getting people excited for the event which is also where broadcast channels come in.
While your main feed may not be the best place for these types of announcements (since you do not want an event or newsletter announcement to live forever on your feed), your broadcast channel could be exactly where it should go.
Josh Richards, a media personality, uses broadcast channels to update his followers if he drops a new trailer or a new TikTok video.
While followers can not reply to your messages in the broadcast channel, they can react to your messages and vote in your polls.
This is a great way to ask your followers what they think.
Here are some ways you could employ this benefit in your own strategy:
If you are looking to grow your Instagram broadcast channel by collaborating with other creators and influencers, inviting them to your broadcast channel could be a great way to connect with them.
You can give another account access to your broadcast channel by letting them be collaborators.
This way, they can message your audience within the broadcast channel and potentially bring their own audience with them.
Be sure you have a firm strategy in place for when you collab as it could cause an influx of messages into your account. Sendible’s Priority Inbox is the best solution to ensure you don’t miss any messages!
By creating a community within your broadcast channel, you begin to attract followers who become brand advocates.
Popularly known as UGC marketing, advocacy marketing brings interest in your company when passionate followers share their positive feelings about your brand.
This will help grow your company further since nothing holds more weight than a genuine recommendation from a friend.
Creating an Instagram broadcast channel is as easy as pie and can be done in a few simple steps.
A follower must go to their chat with the creator’s account to find a creator's channel.
If they have a channel, the follower will see a button that leads directly to it, like the one below for Chloe Kim’s account.
The follower can then decide to join the channel to receive future updates. The creator will often post updates on the channel that their audience can react to or polls that people who participate in the channel can vote in.
If a follower does not want to receive updates but still be part of the channel, muting the channel is also an option.
Finally, if a follower would like to share a link to the channel, they can find a shareable link for any channel they visit. They can also leave the channel at any point.
What does this mean from the point of view of a social media manager? You have a couple of options on how to get an audience for your channel:
Sharing voice notes on your channel is a great way to add a personal touch to your messages. This could be a simple greeting or an update about your brand.
The great part about channels is they allow you to post multiple different message formats like polls, attached media (like photos), classic messages, or links to a website.
Utilising all of those different messaging formats will allow you to connect with your audience in different ways.
The key to maintaining an active channel is to make it feel more exclusive than your general Instagram feed.
Letting your audience vote on important brand decisions (like your next feature release) or having a soft launch of your product on your channel is a great way to keep your channel audience engaged.
If you cover multiple topics as part of your brand, creating different channels catering to your different audiences would be a good idea.
That way, your followers are not getting content that may not appeal to them, and you can segment your audience further. This is always good for future product announcements and improving conversion rates.
As you wrestle with whether creating a channel is the right move for you, take a minute to step back and reevaluate your Instagram strategy. Using an Instagram audit checklist (ours is free!) is a good first step.
You might discover your goals are no longer what they used to be or that the audience persona you are trying to connect with has changed. Either way, in social media strategies (and life), taking a step back is often a big part of positive change.